How to Request Account Deletion
To delete your account, please send an email to our support team with the following details:
- Subject: Account Deletion Request
- Your registered email address
- A brief confirmation stating that you wish to delete your account
Send your request to: ortecxs@ortec.com
Data Deletion and Retention Policy
When you request account deletion, we delete the following data:
- Personal information (name, email, etc.)
- App usage data
- Stored preferences
However, we may retain certain data for legal or security reasons for up to 30 days after deletion. This includes:
- Transaction history
- Support requests
After this period, all retained data will be permanently deleted.
Contact Us
If you have any questions regarding account deletion, please contact us at ortecxs@ortec.com.