Privacy Policy SMS Notification Service

1. Introduction

At ORTEC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you subscribe to our SMS notification service for delivery updates.

2. Information We Collect

When you sign up for our SMS notification service, we may collect the following information:
  • Phone number - Required to send you SMS updates.
  • Order or delivery details - To provide relevant updates about your expected delivery.
  • Consent records - To document that you have agreed to receive SMS notifications.

    3. How We Use Your Information

    We use your personal information to:
  • Send SMS notifications regarding your delivery status.
  • Manage and improve our SMS service.
  • Ensure compliance with legal and regulatory requirements.

    4. How We Share Your Information

    We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:
  • Service providers - Who assist in sending SMS messages on our behalf, under strict data protection agreements.
  • Legal authorities - If required by law or to protect our rights.

    5. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or mobile networks is entirely secure, so we cannot guarantee absolute security.

    6. Your Rights and Choices

    You have the right to:
  • Opt-out - You can unsubscribe from SMS notifications at any time by replying STOP to any message.
  • Access and correct your information - Contact us to review or update your details.
  • Request deletion - You may request that we delete your information, subject to legal obligations.

    7. Data Retention

    We retain your personal information only as long as necessary to provide the SMS service and fulfill legal obligations. If you opt out, we will delete your data within a reasonable timeframe unless retention is required by law.

    8. Changes to This Policy

    We may update this Privacy Policy periodically. Any changes will be communicated via SMS or on our website. Your continued use of the service after updates constitutes acceptance of the revised policy.

    9. Contact Us

    If you have any questions about this Privacy Policy or your data rights, please contact us at ortecxs@ortec.com

    Last updated: March 14, 2025